To download the Teamviewer software click the image below. (4.3 MB .exe file)
or click this link https://get.teamviewer.com/6a78mna
After the software has downloaded, open the file. A window will appear like below.
Have the 9 digit "Your ID" and the 6 digit "Password" ready and call (513) 563-0860. Ask to have a technician use TeamViewer Remote Support.